8 Emergency log in to the site
If the master manager has lost their password, an emergency log in may be performed.
In a Smallsite Design site, the index.php starting code file is in the site's root folder. Almost all other files are in a special secure folder which has a very long name starting with sd. and including a 256bit cryptographically-generated random number to mitigate against brute force attempts to guess it. It is periodically renamed as an extra measure, but this is only done when a master manager is logging in. This makes the folder name useful as an emergency password as no one outside of those with access to the cPanel interface would know it. The
Keep the cPanel account password locked away, as anyone with access to it can control the site using this procedure.
Steps
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The role to perform this procedure is: Site owner.
if not already.
by clicking on the
by clicking on the site's folder in the folder list, which will be public_html or one within it.
The .well-known folder is used by cPanel during the generation and renewal of the site
by performing:
by clicking on the folder starting with sd.
The item's background is highlighted.
by clicking on the folder name.
The folder name changes to a short edit box showing the first part of the name.
by pressing the
by pressing the
by clicking on its X button.
in a new browser tab|window.
by clicking on the
The keyboard shortcut is whatever key(s) are used for your browser and operating system to invoke use of an access key +
The Warning provides the Privacy link to a page that explains that from the next page of the log in, and the subsequent session, a cookie will be used to manage the security of the process. If not wanting to accept the cookie, do not proceed beyond this step.
by typing in ... and clicking the
by clicking in the
The Work list page is displayed, with the last master manager as the user.