To: Heading__
Smallsite Design logo (SD) 390x390px

Smallsite Design

Online management help

6  Transfer emails

!

Emails on an old domain or hoster often need to be transferred to corresponding accounts on the new domain or hoster.

Recommendation

Up to 48 hours may be needed to perform this procedure, during which email access will be disrupted. Accordingly, doing this over a weekend may cause the least disruption.

It can be complex!

This is a complex technical process. For those who are challenged by such things, seek help from someone who is very familiar with email clients and cPanel to do or help with this if it feels too overwhelming.

Shifting a single domain means that all the emails for accounts using the domain need to be moved as well. Try to delete as many unnecessary emails as possible, and put the rest into folders, before then to minimise the time taken in the transfer. A drag-and-drop email client, like Outlook, will be necessary to move folders and individual emails between the old and new systems. A temporary email account not on the domain is needed as well. If using a separate domain for the hosting account, an email account created on that domain for just this purpose will be best as it will be empty.

This procedure is best done on a computer because it involves a lot of drag-and-dropping between three email accounts and a mouse is much more accurate and reliable for doing that when the target is text rather than a large area. Since the email transfer has to be done for every account on the domain, if using a single intermediate email account, do only one account at a time to avoid confusion.

The domain transfer process may have involved pointing the registrar's DNS servers at the new hoster. It can take up to 48 hours for the DNS servers across the internet to update themselves, so emails can arrive at either server during the transition, depending where they originate from. The emails need to be copied from the old server to the temporary account beforehand, and copied from there to the new server afterward.

Steps

The role to perform this procedure is: Site owner.

To transfer emails to another domain:1Create an email account

on the new server for each email account on the old server.

2Create an email account

as a temporary holding account for all emails, with a folder for each email account.

3Add account to email client

for each email account and the temporary account.

4Point to the hosting DNS servers

for the new server if not already.

5Transfer an email account to a temporary account folder

by performing:

5-1Show the email account on the old server

by opening it one instance of the email program.

5-2Show the temporary account

by opening it another instance of the email program.

5-3Create a folder

in the temporary holding account for the email account to be transferred, with a name matching the email account to be transferred.

5-4Copy a folder

by dragging and dropping the folder from current account to the temporary account's folder. The Crtl key may need to be held down during this process to ensure that the folder is copied and not moved.

5-5Repeat

for each of the remaining folders.

6Repeat

for each of the remaining accounts.

7Point to the hosting DNS servers

for the new server if not already.

8Periodically check if the new site is live

by visiting the domain, and if the article created at step 4 does not show in the home page's subsite navigation bar, the new site is live.

9Transfer an account's email to the new site

by performing:

9-1Show the temporary account

by opening it another instance of the email program.

9-2Create an email account

on the new site.

9-3Show the new email account on the new server

by opening it one instance of the email program.

9-4Copy a folder

by dragging and dropping the folder from the temporary account's folder to the new account. The Crtl key may need to be held down during this process to ensure that the folder is copied and not moved.

9-5Repeat

for each of the remaining folders.

10Delete the temporary email account

as per the email client's process for that.

11Delete the old server's transferred email accounts

as per the cPanel process for that server.

12Make the new accounts fully functional

by creating any rules and forwarders for the accounts on their new domain or hoster that existed on their old one.

LinksLatest articles&Subsite links

Powered by  Smallsite Design  ©Smallsite™  Privacy   Manage|