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2. Add account to email client

Most access their domain email accounts using an email client rather than the web interface.

While email accounts created on the domain have a web interface, most usually use an email client instead. While this procedure uses the desktop version of Outlook for illustration, most email clients will need the same sort settings to access an email account.

Another advantage of an email client is for transferring emails between accounts on different servers, such as when transferring a domain and its associated email accounts between site hosting providers. A desktop drag-and-drop email client like Outlook is the best for this.

Steps

The role to perform this procedure is: Site owner.

To add an email account to Outlook:

1Open the email client

by clicking on its icon.

The program is opened:
Sample Outlook menu bar (simplified)

2Open the Account Information page

by clicking on the File menu option.

The page is displayed:
Sample Outlook Account Information page (simplified)

3Initiate the account addition

by clicking on the + Add Account button.

A dialog box is displayed, showing the current Outlook account email address:
Sample Outlook account dialog box, showing the current user email address

4Specify the account to add

by typing it into the Email address field.

The updated field:
Sample Outlook account information page, with the email account to add

5Enable manual setup

by clicking the Advanced options button, then clicking the exposed Let me set up my account manually checkbox.

Manual setup is enabled:
Sample Outlook expanded Advanced options

6Connect to the account

by clicking on the Connect button.

A dialog box with the possible account types is displayed:
Sample Outlook Advanced setup dialog box

7Set up for an IMAP account

by clicking the IMAP button.

The IMAP Account Settings dialog box is displayed:
Sample new Outlook IMAP Advanced Settings dialog box

8Specify the server settings

by clicking on its icon.

The Incoming email settings recommended by cPanel are:
#SettingActionValue
aServerType in the account's domain namemydomain.com
bPortType in the port number for encrypted incoming communications993
cEncryption methodSelect the most secure encryption optionSSL/TLS
The Outgoing email settings recommended by cPanel are:
#SettingActionValue
aServerType in the account's domain namemydomain.com
bPortType in the port number for encrypted outgoing communications465
cEncryption methodSelect the most secure encryption optionSSL/TLS

Not all clients will allow all these settings. If there are no Port fields, type : and the port number after the domain name. Note that the emails are only encrypted while in transit, as happens with web pages using https.

The entered recommended settings:
Sample new Outlook IMAP Advanced Settings dialog box with recommended settings

9Proceed

by clicking the Next button.

The IMAP Account Settings dialog box is displayed with a Password field:
Sample new Outlook password dialog box

10Complete the addition

by typing in the password, then clicking the newly-enabled Connect button.

After a few seconds, the Account successfully added dialog box is displayed:
Sample new Outlook Account successfully added dialog box

The email client can now be closed.

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